Privacy Policy
Last updated: July 2025
At Zproperties, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the Kenyan Data Protection Act, 2019.
Who We Are
Zproperties is a commercial marketplace platform operating in Kenya.
Contact:
- Email: support@zproperties.co.ke
- Phone: +254 717298994
- Address: Kasarani, Nairobi, Kenya
What Personal Data We Collect
- Name from your Email address
- Email or phone number
- Location and address
- Profile and listings info
- Uploaded media
How We Collect Your Data
- Via registration, listings, forms
- Support interactions
- Cookies and analytics
- Third-party processors
Why We Collect Your Data
- Account setup and listings
- Buyer–seller communication
- Fraud prevention
- Legal and tax compliance
- Marketing (with consent)
Legal Grounds for Using Your Data
- Consent
- Contracts
- Legal duties
- Legitimate interests
- Vital interests
Your Privacy Rights
- Access and request your data
- Correct or delete your data
- Object to processing
- Withdraw consent anytime
- File complaints to the ODPC
To exercise your rights, email: zproperties.co.ke
Who We Share Your Data With
- Payment processors (M-Pesa, PayPal)
- Cloud services (e.g. Vercel)
- Email and comms tools
- Regulatory authorities
- Other users (via listings)
We do not sell your data.
Data Transfers Outside Kenya
Some services operate globally. We ensure legal safeguards when transferring data outside Kenya.
How Long We Keep Your Data
- While your account is active
- Up to 6 years for compliance
- Until deletion request (unless legally required)
How We Protect Your Data
- SSL encryption
- Hashed passwords
- Access control
- Backups & monitoring
Cookies and Tracking
- Store preferences
- Analyze behavior
- Enhance your experience
You can modify cookie settings in your browser at any time.
Children’s Privacy
Our platform is not intended for users under 18. We will delete data collected from minors if discovered.
Changes to This Policy
We may update this policy and notify you by updating the date above. Please check this page regularly.
Questions or Complaints?
Contact us at: support@zproperties.co.ke
Or file a complaint at www.odpc.go.ke